About Plan Insurance Brokers
Plan Insurance Brokers is an independent commercial insurance specialist. Our family-run firm has grown to become a top UK independent brokerage. Yet, it maintains the same client-centric approach that it began with over 30 years ago.
Having a plan is vital when running a business. It should help keep your business ahead of the competition and to avoid undesirable events. Our approach to insurance can play an important part in achieving both of those goals.
We’re passionate about being your chosen commercial insurance partner for the long term.
Plan. Always ahead
Our plan for your insurance is simple and highly effective. We protect your assets thoroughly, help prevent avoidable incidents and always perform when needed.
Protect: We will take the time to learn about your business’s insurance needs. We then carefully source the most suitable cover. We remain fiercely independent. Protection is sought from an extensive panel of insurers on the open insurance market.
We negotiate hard on our clients’ behalf to obtain the best price. Though value for money is not achieved by merely selecting the lowest premium. The quality and suitability of the cover on offer must be determined. Plan also always seeks to modernise and streamline processes.
We are insurance specialists. This enables greater expertise and deeper knowledge. These levels of understanding are needed to hit the exceptional service standards that we set ourselves.
Prevent: Our straight forward risk management services yield measurable benefits. Our assistance (much of which is free) will help your business sidestep potential casualties, stressful consequences and avoidable costs.
Risk management should be applied to multiple business functions. Health & Safety is just one element. Without charge, we provide resources on topics such as business continuity planning, cybersecurity, procurement, HR and compliance. Achieve best practice standards across the company to prevent the preventable.
Perform: The true worth of an insurance broker only becomes evident when a claim occurs. Our expert services and guidance will help to minimise the impact of events on your business. Whether it is a motor, material damage, liability or HSE related incident we will offer valuable support to assist.
Employees: As a family business Plan Insurance Brokers recognises that its employees play a central part in hitting our goals. None of the above can be achieved without a well-trained and highly motivated team. To help ensure exceptional levels of client satisfaction, the Plan team is continually rewarded and invested in.
Plan expertly deliver commercial insurance via our specialist divisions:
- Business Insurance – providing tailored stand-alone commercial policies, liabilities, combined packages, individual commercial vehicle and fleet risks. Innovative solutions are supplied to a variety of industries. Competitive premiums are negotiated from both major and niche commercial insurers. Our team advises both SMEs and large enterprises across a wide range of business sectors.
- Motor Trade Insurance – quality motor trade cover is offered at great value premiums on road risk motor trade policies. Plan utilises bespoke software developed in-house to instantly quote an extensive panel of leading specialist trade insurers.
- Taxi & Private Hire Insurance – offering a full range of public and private hire insurance products. Plan is established as a market leader with exclusive rates, discounts and extensive benefits. Platinum rated customer service levels comes as standard.
When you communicate with Plan’s specialist teams they will efficiently evaluate the type of cover and level of protection that you require.
We both manage and have access to a number of exclusive commercial schemes. These include: comprehensive commercial packages, individual commercial motor policies, innovative pay per mile fleet solutions and stand-alone business products. Each designed with the professional needs of businesses in mind.
We carefully select risks to ensure our clients’ benefit as part of a collective of disciplined professionals. This astute approach enables us to negotiate with insurers to secure highly competitive rates. In turn our relationships’ with clients last.
Plan was founded In 1989 by financial advisor Peter Georgiades, with the help of his eldest son Scott. The enthusiastic pair purchased a traditional high street brokerage in Catford, South London and creatively renamed it ‘Peter Scott Insurance’.
The business has always had innovation at its heart. Scott convinced his father to dispense with the old fashioned method of hand-written quote sheets, and the company began trading on computers. Their success led to the acquisition of Nicholas Paul Insurance in 1997. And the company moved to a new base in West Croydon.
In the 90s, direct insurers crowded the market, and personal lines brokers found it harder to survive in a more commoditised world. By now Peter’s middle son, Ryan, had established himself in the banking sector. Peter invited Ryan to come on-board as managing director. Ryan decided to focus the company’s strategy on niche products where a broker’s “personal touch” still proved of value.
Ryan, Scott and Peter entered the motor trade market, launching a specialist department, Trade Plan. They worked hard to understand their clients needs and to provide unparalleled customer service. In his new role as director of corporate relations, Scott laid the foundations for long-term relationships with leading insurers and set up a competitive rating panel. As a result, a loyal client base grew.
During the early 2000s, some said that digitalisation would eventually render many insurance brokers obsolete, as had happened when direct insurers emerged. Motor trade policies are complex, however, and customers benefit from specialist advice to select the right insurance policy. Plan’s leadership had confidence that providing a personal service and expert guidance would ensure the company’s future.
Plan also decided to do something that was unheard of at the time for a brokerage of their size; they created a purpose-built computer system. It was able to instantly quoted multiple insurers’ rates at once. This guaranteed that their clients found the perfect policy for them at the right price. Plan’s new technology also allowed them to serve more clients than ever before without compromising on customer experience.
In 2006, Peter’s youngest son, Grant, left a successful media career to join the family business, joining as director of marketing. Grant transitioned the company’s focus from display advertising to new media, including online marketing and social media. He also helped form the business’s holding company – The Plan Group Ltd. During the same year, the company launched into the private hire and taxi market, with the specialist department Taxi Plan. The company soon became a major broker in the sector.
In 2010 a rebrand was carried out. It consolidated multiple trading names under Plan Insurance Brokers. Not only was this easier to manage from a marketing perspective, it also better suited the company’s focus and standing within the arena of corporate commercial insurance broking.
In 2018, Grant moved from director of marketing to managing director, with Ryan becoming chairman.
The company still maintains the personal touch that is unique to a family business. Over the years, Plan Insurance has moved premises from Catford, West Croydon, Waddon, Purley, and now into their current office in Redhill.
Plan Insurance Brokers is part of The Plan Group Limited. The Plan Group Limited is constantly growing in its current markets and expanding into new ones. We are always keen to hear from enthusiastic applicants looking to build a career in the insurance industry.
We have recently been voted the best training company in the insurance industry at the Insurance Age Awards as well as the 2nd best company to work for by the Insurance Post publication.
Visit our careers page for more information.
As thought leaders within the commercial insurance market Plan Insurance Brokers regularly provide expert opinion on industry issues via our blog and press releases.
We’re proud to display our ‘Badge for British Family Business’ from the Family Business United organisation. Family businesses displaying the badge demonstrate that they are:
- Committed to doing business the right way
- Invested in creating a sustainable firm for future generations
- Intent on taking a long term view
- Proud of their heritage but recognise the need to innovate in order to remain relevant
- Celebrating the very essence of being a British family business